FAQs

Frequently Asked Questions: Everything you need to know about Zedric's chef-prepared meal delivery and pickup service in San Antonio

Meal Basics & Preparation

How much food is in each meal prep container?

Our chef-prepared meals contain 4-6oz of premium protein (pre-cooked weight) and range from 300-700 calories per meal.

How do I heat and prepare my ready-to-eat meals?

All Zedric's meals are plated into eco-friendly, BPA-free, microwave-safe containers. Simply:

  • Remove from refrigerator

  • Follow the specific heating instructions printed on each meal's label

  • Heat in microwave or conventional oven as directed

  • Enjoy your gourmet meal in under 2 minutes!

Important: Once meals have been opened and heated, they should be consumed immediately. We do not recommend refrigerating or storing meals once opened.

Are the meals already cooked or do I need to cook them?

Your meals are already fully cooked! We prepared everything fresh in our culinary center from scratch with premium ingredients. You're simply reheating the meal to enjoy the perfect temperature and optimal flavor. Think of it as having your own personal chef who's already done all the cooking for you!

Dietary Options & Nutrition

What dietary restrictions and special diets do you accommodate?

We offer an extensive variety of meal options to support your health and fitness goals:

  • Keto and Low-Carb meals - High-fat, low-carb options

  • Paleo-friendly meals - Whole foods, no processed ingredients

  • Gluten-friendly options - Perfect for celiac and gluten sensitivity

  • Pescatarian meals - Fish and vegetarian proteins

  • Balanced nutrition meals - Portion-controlled, well-rounded nutrition

  • High-protein options - Great for fitness and muscle building

If you have specific dietary restrictions or allergies, please contact us anytime at (210) 541-0404 or contact@zedrics.com!

Are your proteins hormone-free and all-natural?

Absolutely! All of our proteins are:

  • All-natural and steroid-free

  • Hormone-free

  • Sourced from local, high-quality suppliers

  • Free from GMOs and harmful preservatives

We use only the finest ingredients and fresh, local produce whenever possible.

Do you accommodate food allergies?

While we're happy to work with dietary restrictions, please note that our meals are prepared in a commercial kitchen that uses:

  • Milk and dairy products

  • Eggs

  • Fish and shellfish

  • Tree nuts and peanuts

  • Wheat and gluten

  • Soy ingredients

We're friendly, but not allergen-free. If you have severe allergies, please contact us at (210) 541-0404 to discuss specific meal options.

Ordering & Pricing

How does Zedric's compare to other meal prep services like MyFitFoods?

Zedric's stands out from other meal delivery services with several key advantages:

  • Chef-prepared quality: All meals are prepared by Culinary Institute of America graduate Chef Zach Lutton

  • Fresh, never frozen: We cook and plate meals fresh in our local San Antonio culinary center

  • Gourmet flavors: Restaurant-quality taste with healthy ingredients

  • Local family business: Supporting San Antonio community since 2010

  • Convenience options: Delivery, pickup, in-store shopping, and subscription plans

  • From-scratch cooking: All sauces and sides made in-house

What meal plans and pricing options are available?

We offer flexible meal plans to fit your lifestyle:

  • Individual meals: $10-16 per entrée

  • 6-Meal Deal: $47 (Save $10!)

  • Weekly meal plans for 2: 12 meals per week

  • Subscription service: Save 15% on all orders

Why subscribe? It's EASY and SAVES YOU MONEY! All subscription orders save you 15%. Set it, forget it, or change it every week—it's completely up to you!

Popular Meal Options:

Delivery & Pickup Services

Do you offer meal delivery in San Antonio and surrounding areas?

Yes! We provide convenient meal delivery service with the following pricing:

  • $30-$100 orders: $15.99 delivery fee

  • Over $100: $9.99 delivery fee

  • $200 or more: FREE DELIVERY!

Minimum order for delivery: $30.00

What areas do you deliver to and when?

San Antonio Delivery (Sunday/Monday):

78201, 78202, 78203, 78204, 78205, 78206, 78207, 78208, 78209, 78210, 78211, 78212, 78213, 78214, 78215, 78216, 78217, 78218, 78219, 78220, 78221, 78222, 78223, 78224, 78225, 78226, 78227, 78228, 78229, 78230, 78231, 78232, 78233, 78234, 78235, 78236, 78237, 78238, 78239, 78240, 78241, 78242, 78243, 78244, 78245, 78246, 78247, 78248, 78250, 78251, 78252, 78262, 78263, 78264, 78265, 78268, 78269, 78270, 78275, 78278, 78279, 78280, 78283, 78284, 78285, 78286, 78287, 78288, 78289, 78291, 78292, 78293, 78294, 78295, 78296, 78297, 78298, 78299, 78623, 78520, 78109, 78112, 78152, 78101, 78135, 78148, 78150, 78266, 78015, 78255, 78257, 78154, 78260, 78254, 78258, 78259, 78261, 78023, 78163, 78256, 78253, 78009

South Austin & Surrounding Areas Delivery (Sunday):

78748, 78739, 78737, 78749, 78130, 78132, 78666, 78640, 78006, 78131, 78070, 78123, 78155, 78156, 78610, 78133, 78124, 78108, 78623

We also service: Boerne, Canyon Lake, Bulverde, Spring Branch, Castroville, and New Braunfels.

How are delivery meals packaged and how will I know when they arrive?

Your fresh meals are delivered in insulated Zedric's bags with ice packs to maintain optimal temperature during transport.

Delivery notifications:

  • First email: When your order leaves our culinary center

  • Second email: When meals are delivered to your address

Important: Please have someone available to immediately refrigerate your meals upon delivery. If meals are not cold upon receipt, contact us immediately at (210) 541-0404.

Do you deliver to businesses and offices?

We can deliver to businesses, but we cannot guarantee delivery before business closing hours. For best results, we recommend delivery to your home address if your workplace isn't open late.

What if I forget my gate code or delivery instructions?

Please include all necessary delivery information (gate codes, apartment numbers, special instructions) with your order.

If you forget to add this information:

  • Call us at (210) 541-0404 during business hours

  • We'll attempt to contact your delivery driver

  • If we cannot reach the driver, food will be returned and discarded

No refunds available for orders that cannot be delivered due to missing delivery information.

Subscription Meal Service

How does the weekly subscription service work?

Our subscription service provides ultimate convenience and 15% savings on all orders:

  • Weekly delivery or pickup - You choose the day and time

  • Automatic billing - Charged 48 hours before your scheduled delivery/pickup

  • Flexible meal selection - Change meals weekly if desired

  • Easy management - Skip weeks or cancel anytime (with 24-hour notice)

How do I change my subscription meals or skip a week?

Managing your subscription is easy! You can make changes at: https://zedrics.com/a/loop_subscriptions/get-subscription-link

Deadline for changes: 24 HOURS BEFORE your subscription charge processes

Available changes:

  • Modify meal selections

  • Skip upcoming deliveries

  • Cancel subscription

  • Update delivery/pickup preferences

You'll receive email reminders before each billing cycle with links to make changes.

When am I charged for my subscription and when do I receive my meals?

Billing: You're charged 48 HOURS BEFORE your scheduled delivery or pickup

Delivery/Pickup: You choose your preferred day and time during subscription setup

This consistent schedule means you'll always know exactly when to expect your meals and when charges will occur.

What if I forgot to cancel or modify my subscription?

We understand life gets busy! However:

  • 24-hour deadline must be met for all changes

  • Email reminders are sent before each billing cycle

  • No refunds available after the deadline as meal preparation begins

Set calendar reminders or bookmark your subscription management page for easy access!

Food Safety & Storage

How long do meals stay fresh and can I freeze them?

Refrigerator storage: Up to 7 days with use-by dates clearly marked on each container

Freezer storage: Meals can be frozen for up to 3 months before the expiration date

We use Modified Atmospheric Technology instead of harmful preservatives to maintain freshness and safety.

Please check use-by dates carefully when selecting meals - we cannot exchange meals for different dates after purchase.

What is your pickup policy for in-store orders?

Pickup window: All orders must be collected within 7 days of purchase

Unclaimed orders: Orders not picked up within 7 days will be disposed of due to food safety regulations

No refunds for unclaimed orders as food preparation costs have been incurred

Store hours: Open 7 days a week for your convenience

  • Monday-Tuesday: 7:00 AM - 8:00 PM

  • Wednesday-Thursday: 7:00 AM - 7:00 PM

  • Friday-Saturday: 7:00 AM - 5:00 PM

  • Sunday: 7:00 AM - 8:00 PM

About Zedric's

What's the story behind the name "Zedric's"?

The name comes from Chef Zach's great-grandfather's first name. Zedric owned National Decorator Supply in Indiana for 50 years, and young Zach always followed him around during visits. "Zedric" also happens to be Chef Zach's middle name, making this both a family tribute and personal connection.

Who is Chef Zach?

Chef Zach Lutton is the founder and head chef of Zedric's, bringing impressive culinary credentials:

  • Culinary Institute of America graduate (Hyde Park)

  • 15+ serving San Antonio since founding Zedric's in 2010

  • Passion for healthy cooking - Originally pre-med, he discovered the connection between food and health

  • Gourmet approach to meal prep - Elevating healthy eating with restaurant-quality flavors

Chef Zach's mission is proving that healthy food doesn't have to sacrifice flavor or quality.

How long has Zedric's been serving San Antonio?

Zedric's has been proudly serving the San Antonio community since 2010 - over 15 years of providing chef-prepared, healthy meals to local families, professionals, and fitness enthusiasts.

We're a locally-owned family business committed to:

  • Supporting the San Antonio economy

  • Using local, fresh ingredients when possible

  • Serving healthcare workers, first responders, and busy families

  • Maintaining the highest culinary and service standards

Where is Zedric's located and how can I contact you?

Store Location:

9873 Colonnade Blvd
San Antonio, TX 78230

Contact Information:

Phone: (210) 541-0404
Available during regular business hours for questions about orders, dietary restrictions, and more.

Services Available:

  • In-store shopping and pickup

  • Online ordering with delivery

  • Weekly subscription meal plans

 

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